Privacy Policy

1. Introduction

Welcome to Nymly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. We are committed to protecting your privacy and ensuring you have a positive experience while using our platform.

2. Information We Collect

2.1 Information You Provide

When you use Nymly, you may provide us with the following information:

• Profile Information: Nickname, age range, gender (optional), and avatar/emoji selection
• Chat Messages: Text messages, images, and videos you send through the app
• Friend Requests: Information when you send or accept friend requests
• Reports: Content and context when you report users or messages

2.2 Automatically Collected Information

We automatically collect certain information when you use our app:

• Device Information: Device type, operating system, device ID, app version
• Usage Data: Chat sessions, connection times, feature usage
• Technical Data: IP address (hashed), crash logs, performance metrics
• Push Notification Tokens: To send you notifications (Firebase Cloud Messaging)

2.3 What We DON'T Collect

We deliberately do not collect:

• Phone numbers or email addresses
• Real names or identity documents
• Location data or GPS coordinates
• Contacts or address book information
• Social media accounts or profiles

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: Enable anonymous chat, friend connections, and messaging
• Safety & Moderation: Detect and prevent abuse, spam, and inappropriate content
• Notifications: Send push notifications for new messages and friend requests
• Improve Service: Analyze usage patterns to enhance app performance and features
• Technical Support: Respond to your questions and troubleshoot issues
• Legal Compliance: Comply with legal obligations and enforce our Terms of Service

4. Data Storage and Security

4.1 Storage

Your data is stored on secure cloud servers with the following protections:

• Encryption: All messages are encrypted in transit (TLS/SSL) and at rest
• MongoDB Database: Chat history and user data stored in encrypted MongoDB collections
• AWS S3: Media files (images/videos) stored in secure AWS S3 buckets with signed URLs
• Access Control: Strict access controls and authentication for all data access

4.2 Data Retention

• Active Chats: Stored until you end the chat session
• Friend Chats: Retained as long as you maintain the friendship
• Account Data: Kept while your account is active
• Deleted Data: Permanently removed from our servers within 30 days of deletion

5. Data Sharing and Disclosure

5.1 We Do Not Sell Your Data

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 When We May Share Information

We may share limited information only in the following circumstances:

• With Your Consent: When you explicitly agree to share information
• Service Providers: Third-party services that help us operate (AWS, Firebase, MongoDB) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government request
• Safety & Protection: To prevent harm, fraud, or abuse of our services
• Business Transfers: In case of merger, acquisition, or sale of assets (with notification)

6. Your Privacy Rights

You have the following rights regarding your data:

• Access: Request a copy of your data at any time
• Deletion: Delete your account and all associated data
• Correction: Update or correct your profile information
• Opt-Out: Disable push notifications in app settings
• Export: Request an export of your chat history
• Objection: Object to certain data processing activities

7. Third-Party Services

We use the following third-party services:

• Firebase Cloud Messaging: Push notifications (Privacy Policy)
• AWS S3: Media file storage (Privacy Policy)
• MongoDB Atlas: Database hosting (Privacy Policy)

8. Children's Privacy

Nymly is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will delete it immediately.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new Privacy Policy in the app
• Updating the "Last Updated" date
• Sending an in-app notification for material changes

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@anonymouschat.app
• Support: support@anonymouschat.app

12. Your Consent

By using Nymly, you consent to the collection and use of information as described in this Privacy Policy. If you do not agree with this policy, please do not use our services.